Privacy Policy

1. Introduction

Crewe and District Cat Rescue ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Crewe & District Cat Rescue of 2 Chalfont Crescent, Weston, Crewe, Cheshire, CW2 5QT.

Our nominated representative for the purpose of the Act is Susan Hargreaves.

2. Information We Collect

We may collect information about you in a variety of ways:

• Personal Data: Name, email address, phone number, and postal address when you contact us or submit an adoption application
• Financial Information: Payment information when you make donations (processed securely through third-party payment processors)
• Usage Data: Information about how you access and use our website

3. How We Use Your Information

We use the information we collect to:

• Process adoption applications and communicate with applicants
• Process donations and send receipts
• Respond to your enquiries and provide customer support
• Send updates about our cats and rescue activities
• Improve our website and services
• Comply with legal obligations

4. Disclosure of Your Information

We may share your information with third parties only in the following circumstances:

• With your consent
• To comply with legal obligations
• With service providers who assist us in operating our website and services
• To protect the rights and safety of our organisation and others

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time

7. Cookies

Our website may use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us through our contact page or by email.